Terms of Service

Last updated: 20 September 2026

These terms apply to artist.build, supplied by Artist Build Pty Ltd (ABN 66 701 987 895). Contact luke@belikechildren.com for support or questions about your subscription. If you create a workspace for a business, you confirm that you are authorised to act for it.

Your workspace

artist.build provides tools for artist management, business records, finance workflows and optional AI assistance. You are responsible for the information you provide, the people you invite and the permissions you grant. Keep account access secure and tell us promptly if you suspect misuse. Artist portal access is separate from internal workspace membership.

You must have the rights and permissions needed to upload information, connect third-party accounts and instruct the service to process or communicate information. Do not use the service for unlawful activity, unauthorised access, deceptive communications or infringement of another person's rights. Do not publish confidential or unauthorised personal information in shared company reviews.

Subscription and seats

All prices below are in US dollars and billed monthly:

• Core is $350 per workspace per month, including up to two internal seats.
• Each additional internal seat is $200 per month. Bookkeepers and viewers count as internal seats; pending internal invitations reserve capacity.
• Artists accessing their artist portal are free and do not use internal seats.
• Pro adds $250 per workspace per month and enables AI features, including Scooter.

The checkout or confirmed change quote shows the amount payable, including any applicable tax. Your bank may apply currency conversion or other charges. Subscriptions renew monthly until cancelled. The workspace owner manages billing. Payment failure may restrict paid access until resolved.

Seat increases and adding Pro use a confirmation quote, including applicable proration. Contact support for seat reductions or removal of Pro at renewal. You can cancel through Billing; cancellation takes effect at the end of the paid subscription period. Nothing in these terms excludes a refund or other remedy required by law.

Pro credits

Pro includes 5,000 credits shared across the workspace each subscription month. Included credits expire at the next billing anniversary and do not roll over. Optional $100 purchases add 2,000 credits that expire after twelve months. Included credits are used before purchased credits. We do not automatically purchase credits or charge overages.

Credit use depends on the AI and research work performed. Credits are a usage allowance, not a promise of a fixed number of messages or documents. Failed jobs are not charged credits. When available credits are exhausted, new AI work stops; Core records and manual workflows remain available with an active Core subscription.

Background AI initially has a limit of 50% of included monthly credits. The owner can change that limit. Historical bulk AI work requires the owner's approval of an estimate. A purchased top-up does not automatically increase the background allowance. We may revise future allowances or prices with advance notice and an opportunity to cancel before they take effect; we will not reduce an allowance already paid for during its current billing period.

AI, finance and third-party connections

AI output may contain errors or omissions. Review it before making decisions, changing records, issuing documents or communicating externally. The service does not replace your accountant, lawyer or other professional adviser. You remain responsible for checking calculations, payment information and financial records before acting on them.

Connected services are subject to their own terms and availability. Enable only accounts you are authorised to connect. We may pause a feature if a provider is unavailable or a safe usage limit is reached.

Our intellectual property

We own artist.build, its software, design, documentation and everything we produce in operating it, including improvements suggested by feedback. Your subscription is a right to use the service while it is paid for, not a transfer of any of that. You may not copy, resell, reverse engineer or build a competing product from the service, and you may not use it to benchmark for a competitor or scrape it by automated means beyond the interfaces we provide.

Feedback you send us is something we can use without obligation or payment. Nothing in this section affects your ownership of the information you upload.

Your information

You retain your rights in the information you upload. You authorise us and the providers needed to operate the service to process it to deliver the features you use, maintain security and respond to support requests. Our Privacy Policy explains personal information handling, shared reviews and overseas processing.

A subscription cancellation does not automatically delete your records. Contact support to request an export or deletion and to discuss any required retention. Keep copies of records that your business needs to retain independently.

Acceptable use and your responsibility

You are responsible for what happens in your workspace: who you invite, what they do, and the information you and they upload. You confirm you are entitled to upload that information and to let us process it for the features you use, including personal information about other people such as artists, contacts and counterparties.

You agree not to use the service unlawfully, to infringe someone's rights, to send messages a recipient has not consented to receive where consent is required, to upload malicious code, or to attempt to reach another customer's workspace. You will keep your account credentials secure and tell us promptly if you think they have been compromised.

You indemnify us against claims, losses and reasonable costs arising from your breach of this section, from information you upload that you were not entitled to upload, or from your use of the service in breach of the law. This does not apply to the extent the claim arises from our own breach or negligence, and it does not apply to a liability that cannot lawfully be shifted.

Availability, suspension and changes

We aim to provide a reliable service but do not promise uninterrupted availability. Maintenance, defects or third-party outages can affect access. We may restrict access where reasonably necessary to address security risks, unlawful use or overdue payment. Where practical, we will explain the issue and how it can be resolved.

We may update these terms as the service changes. We will give notice of material changes affecting an existing paid subscription before they take effect. Contact us if a proposed change does not work for you.

Warranties and liability

Read this section together with the next one. Nothing here excludes, restricts or modifies a right or guarantee that cannot lawfully be excluded. Where we are permitted to limit our liability for a failure to comply with a consumer guarantee, we limit it to resupplying the service or paying the cost of having it resupplied.

Subject to that, the service is provided as it is. We do not warrant that it will be uninterrupted or error free, that it will meet a particular business requirement, or that AI-generated output, imported financial figures or information drawn from connected services will be accurate or complete. You are responsible for checking anything the service produces before you rely on it, send it to someone, or make a financial or contractual decision with it.

Subject to the first paragraph, neither party is liable for indirect or consequential loss, or for loss of profit, revenue, goodwill, anticipated savings or data, however caused. Subject to the first paragraph, our total liability arising out of or in connection with these terms in any twelve month period is limited to the subscription fees you paid us in the twelve months before the event giving rise to the liability.

These limits do not apply to our liability for death or personal injury caused by our negligence, for fraud, or for anything else a limitation cannot lawfully cover.

Your legal rights and disputes

Nothing in these terms excludes, restricts or modifies rights or guarantees that cannot lawfully be excluded, including under the Australian Consumer Law. Any remedies available under applicable law remain available.

Please contact us first about a dispute so we can try to resolve it. These terms are governed by the laws of New South Wales, Australia, without limiting any mandatory protections or rights available to you where you live or operate.